Privacy Policy
Scope and applicability
This Privacy Policy states that all information that you provide to the Website Operator when using this website may be used by the Website Operator to optimise the website and its offers. This Privacy Policy applies in conjunction with the Website Terms of Use.
The Website Operator reserves the right to change this Privacy Policy at any time without prior notice. Only the current Privacy Policy applies.
Data processing
When you visit this website, the Website Operator may collect personal information from you, either (1) when you are asked to provide this information (directly) when making a booking, submitting an enquiry or subscribing to a newsletter, or (2) when you are browsing the site (indirectly). The Website Operator will only use this data for the purposes set out in this Privacy Policy though and undertakes to maintain the confidentiality and protection of personal data collected in this way. This Privacy Policy describes the purposes of data processing in relation to this website, cooperation with third parties, the use of cookies, and how you can protect your rights regarding your personal data.
The Website Operator collects, stores, processes and uses information about customers and visitors to their website for the purpose of carrying out their business activities, to inform you about their packages/products/discounts/flat rates and services, to offer them accordingly and to compile web statistics. The information you provide us with will be used to contact you with your consent where appropriate, for example to notify you of any changes to the operation of this website or to provide you with services that may be useful to you. The Website Operator explains which data is collected and how it is recorded below.
Storage
The data collected by the website is stored on the myNET server (web10161.web4.mynet.at, Landeck). The data is kept there for a period of 5 years. Security backups are made daily.
Data storage
During your use of the website, the Website Operator collects certain data from you and uses it for various purposes. The type of data collected and how it is used by the Website Operator depends on the data in question. This Privacy Policy distinguishes between the following categories of data:
- Anonymous data
- Log data
- Personal data
You will find more detailed information on what data is stored under data collection.
Where can I view the data stored about me? Website data
In accordance with the new GDPR (= General Data Protection Regulation), you are entitled to obtain information about the data collected from you, to request rectification, to request erasure, to lodge an objection and to demand the right to limited processing. We take your concerns very seriously. If you wish to claim any of the above rights, please contact us at:
info@austria-bellevue.com
Viewing of recorded data by third parties
Booking system
vioma GmbH, info(at)vioma.de + 49 781 31055-0
Sending newsletter
Acriba GmbH, Superwebmailer, Christian Sporer, office(at)acriba.at, +43 (0) 699 12 60 33 45
Mariacher and Friends Werbeagentur GmbH, info(at)mariacher.at, +43 (0)5242 72525
Data protection
The Website Operator takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as unauthorised access, disclosure, alteration and destruction.
The website uses the SSL (Secure Sockets Layer) encryption. This ensures the confidentiality of your personal data via the Internet.
You yourself can also help and contribute to the protection of your personal data on the Internet by taking appropriate precautions. Change your password regularly. Use a combination of letters and numbers and make sure you always use a secure web browser and keep it updated.
The Website Operator has taken protective measures to ensure that your personal data is always correct, complete and up-to-date for the intended purposes. Of course, you have the right to access and change the personal data you have provided at any time. You can help us to ensure that your contact information and preferences are accurate, complete and up-to-date. You can also request a copy of your personal information by contacting us at the email address below.
Description and collection of data categories
Anonymous data
Anonymous data is used to anonymously analyse the use of the website and only for anonymous statistical purposes. Anonymous data collected by the Website Operator includes the following (“anonymous data”):
- Browser type and version
- General information on the operating system
- The current date and time
Log data
Log data is used exclusively to operate the website. However, we reserve the right to use log data as anonymous data in accordance with this Privacy Policy. Every time the website is accessed, the data relating to this access is stored in log data. The log data shall include in particular:
- Site from which the user entered the website
- Switching to the website’s other sites
- Number of sites viewed and time spent
- Amount of data queried
- Status of access (e.g. file transferred, file not found, etc.)
- IP address data, location, stored language
Personal data
The Website Operator uses personal data for the following purposes:
- To contact the user, based on the user's consent.
- To customise the site and its products according to the user’s interests and preferences (including the selection of ads on and off the site).
- To generally improve the Website Operator's products and services.
- To ensure the valid execution of third-party services.
The Website Operator collects your personal data, i.e. information that enables the Website Operator to identify you. You volunteer the collection of your personal data to the Website Operator by entering and sending data in the respective forms on the website. The personal data search includes in particular:
- First name
- Last name
- Address
- Country
- Language
- Phone number
The Website Operator only intends to use the personal data in accordance with this Privacy Policy. However, the Website Operator reserves the right to use the personal data for other purposes, provided that such use for other purposes is required or permitted by law.
If you do not want your personal data to be used by the Website Operator, you can notify the Website Operator at any time, and the Website Operator will stop using your personal data for such purposes.
Other providers’ content and services
The transmission or transfer of your personal data is based on central functionalities. For example, your personal data is stored on an external service provider’s server when using the tools mentioned below from this website. This is done in compliance with all aspects relevant to data protection and data security.
Booking software
If you make an online booking from our website, this is done through the vioma GmbH online reservation system. All the booking data you enter is transmitted in encrypted form. vioma GmbH has committed itself to handling your transmitted data in accordance with data protection laws. It takes all organisational and technical measures to protect your data. Your data will not be sold, rented or made available to third parties in any other way. Personal data will only be transmitted to state institutions and authorities within the framework of mandatory national legal provisions.
Forms
The Powermail email tool is used for sending contact requests. If you send us enquiries using the contact form, we will store your data from the enquiry form including the contact data specified there by you for processing the enquiry and in case follow-up questions arise. We will not disclose this data without your consent.
The Website Operator refers to the fact that security gaps may exist when transferring data on the Internet (with communication by email, for example). Complete protection of the data from access by third parties is not possible in spite of the Website Operator’s perfect security precautions.
Newsletter
You can subscribe to a newsletter via this website. The system used is called Superwebmailer and was provided by Acriba GmbH, Christian Sporer. For this we require your email address as well as your declaration of consent that you agree to subscribe to the newsletter.
After you have registered for the newsletter, you will receive an email with a link to confirm your registration.
You can cancel the newsletter subscription at any time by sending your cancellation to the following email address: info@austria-bellevue.com. Your data, which you have transmitted to us in connection with the newsletter subscription, will then be erased immediately.
Analytics software
The website uses analysis software from Google Analytics, a web analysis service provided by Google Inc. (“Google”).
The information about your use of this website (including your IP address) that is generated by the cookie is transferred to a Google server in the USA and stored there. Even before the IP address is transmitted to Google, the last eight digits of the IP address are shortened and anonymised. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened and anonymised there.
Google will use this information on behalf of the Website Operator to evaluate your use of the website, compile reports on your website activities and provide other services and activities in the search engine.
Why is data collected?
The Website Operator collects and uses your personal data to provide you with convenient access to this website and to constantly improve the website and the offers. Anonymised data about your behaviour will also be used for statistical and analysis purposes in order to optimise the web content.
In addition, personalised information and offers may be forwarded to you when data is collected and your stored data can be assigned to you. This means, for example, that you do not have to repeatedly fill out forms or that existing services can be displayed.
This website uses third-party services. Additional data is recorded to ensure that these services are performed correctly.
If you are not interested in being kept up to date on the latest developments and current product and service information, you can inform the Website Operator here at any time.
How is data collected?
Booking software
If you make an online booking on this website, this is done through the vioma GmbH online reservation system. All the booking data you enter is transmitted to the partner’s server in encrypted form
Forms
If you send us enquiries using the contact form, we will store your data from the enquiry form including the contact data specified there by you for processing the enquiry and in case follow-up questions arise. We will not disclose this data without your consent. We use an email tool called Powermail to send the forms. We refer to the fact that security gaps may exist when transferring data on the Internet (with communication by email, for example). The complete protection of the data against access by unauthorised third parties is not possible.
Cookies
General
A cookie is a small file that is stored on the user's computer or device’s hard drive, provided that you allow cookies in your browser settings.
Cookies help the Website Operator to analyse website traffic. Cookies also tell the Website Operator that you are visiting the website. Cookies enable the website to respond to you as an individual. The website is programmed to adapt to your user behaviour by collecting and storing information about your interests and preferences. All this is done with the help of cookies.
Overall, cookies help the Website Operator provide you with a better website by showing them which pages are useful and interesting for you.
A cookie in no way gives the Website Operator access to your computer and any information about you, other than the data that you voluntarily provide to the Website Operator.
You can accept or disable cookies. Most web browsers automatically accept cookies, but you can change your browser settings to disable cookies if you prefer. However, declined cookies may prevent you from using the website to its full extent. You can find more information on cookies and your browser settings here.
Google Analytics cookies
As mentioned above, the Website Operator uses Google Analytics cookies to collect standard Internet protocol information and details about your behaviour patterns. The Website Operator does this to improve the website. This information does not contain any personal data. However, data used for analysis purposes may be linked to personal data collected from this website or elsewhere.
You can find more information on Google Analytics cookies here.
List of cookies
The following list shows the cookies the website uses and what information they store:
- Cookie name: Cookie description, duration
- Session cookie: _ga_ UA-55851430-1, when sessions expire
- Cookie consent: yes, one year
Objection
Newsletter opt-out
We offer you the possibility to subscribe to our newsletter service to tell you about important news and information about this hotel. You can register for this here. If you no longer wish to receive the newsletter, you can unsubscribe here.
Google Opt-Out
To give you more choices about the way your data is collected by Google Analytics, Google has developed the Google Analytics opt-out add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about website visits should not be sent to Google Analytics. The Google Analytics browser opt-out add-on does not prevent information from being sent to the website itself.
You can find more information about the opt-out add-on for Google Analytics here.
Tip: General disabling of online advertisers
You also have the option of excluding online advertisers from the beginning.
Contact for objection
In accordance with the new GDPR (= General Data Protection Regulation), you are entitled to obtain information about the data collected from you, to request rectification, to request erasure, to lodge an objection and to demand the right to limited processing. We take your concerns very seriously. If you wish to claim any of the above rights, please contact us at: