For your
safe skiing & winter-
vacation

Our precautions

for your health & care-free holiday anticipation.

Learn about our latest precautions which are set for our hotels and the Obergurgl area as well as our modified cancellation policy.

To protect our guests and employees, we put great importance to the highest safety and health standards in all areas.

  • Disinfection racks in public areas
  • Please wear mouth and nose protection in all public and generally accessible indoor areas of the hotel
  • Social distancing - please remember a minimum distance of 1 meter
  • Disinfection of touch-intensive surfaces
  • Our employees are continuously informed and trained about the current measures and are tested on a weekly base for COVID-19

Wellness & SPA

Relax in our indoor adventure pool, the year-round heated outdoor pool, or discover our sauna world and let our spa team pamper you.

  • Please also remember a minimum distance of 1 meter in our wellness areas
  • If indoor please wear a mouth and nose protection
  • Disinfect your hands regularly
  • Please keep your distance from the loungers and only use them with a bath towel
  • A maximum number of guests applies in the sauna area and in the fitness room
  • Massages and body treatments are provided in compliance with the highest hygiene and health standards

Skiing pleasure

in the winter

We’re expecting unrestricted skilift operations in winter 2020/21. In order to guarantee the safety and health of guests, employees and locals, a health prevention concept has been developed and is constantly updated on the website.
 

learn more

PCR test

possibilities

Dr. Brunner-Schlegel in Obergurgl offers PCR Covid-19 Tests for your safe trip home. Results are available within 24 hours.

Super flexible cancellation guidelines

- until further notice

In order to enjoy a worry-free anticipation of your vacation, we have adjusted our cancellation policy for the winter season 2020/21:

  • Up to 15 days before arrival free cancellation
  • 14 days before arrival: 90% of the total price

Deposit:

  • 30% deposit upon completion of the booking

If there are local or personal travel restrictions before or during your vacation due to the COVID-19 pandemic, no cancellation fees are applying. Cancellations must be made in writing.

All measures are continuously adapted to the current situation. Our front desk team will be happy to answer any questions.

We wish you all the best and look forward to seeing you again!
Sincerely,
your Steiner family

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